Contact Us

MEMBERS1st Team

Call or text: (800) 245-6199
General Email: info@members1st.com
Card Lost/Stolen/Fraud/Dispute: Call (800) 245-6199
Find a location or schedule an appointment
Mailing Addresses:
PO Box 777, Marshalltown, IA 50158-0777
PO Box 807, Ames, IA 50010-0807

Services & Product Support

CU*Talk Telephone Banking: 1-800-483-4692
Text Banking: 46247
Bill Pay Support: 833-257-4966
After Hours Card Fraud/Dispute: Call (800) 600-5249 and select option 1, then option 3.
After Hours Lost/Stolen Card: Call (800) 325-3678.

Fax

Loan Servicing: 641-732-2840 (Insurance, Protections, Warranties)
Contact Center: 641-732-2342 (Authorizations, Loan Payoffs)
Collections: 515-425-4151


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