Contact Us

MEMBERS1st Team

Call or text: (800) 245-6199
General Email: info@members1st.com
Lost/Stolen Debit Card: Call (800) 245-6199 during business hours.
Need to Contact a Specific Branch? Visit our locations page or schedule an appointment.
Mailing Addresses:
PO Box 777, Marshalltown, IA 50158-0777
PO Box 807, Ames, IA 50010-0807

Services & Product Support

CU*Talk Telephone Banking: 1-800-483-4692
Text Banking: 46247
Bill Pay Support: 833-257-4966
Credit Card Fraud: To report fraud on your card, please call 1-800-600-5249 and select option 1, then option 3.
Lost/Stolen Debit Card: After business hours, please call 800-325-3678.

Have a question for us or need more information about one of our financial services?

Please complete our form & one of our team members will contact you.

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We will be closed on Monday, May 27th for Memorial Day.