While technology has improved your ability to manage your financial accounts, it has also opened the door to criminals who seek to gain access to your accounts for fraudulent purposes. As a member-owner of MEMBERS1st, we want to give you all the tools you need to protect yourself, your information, and your financial accounts. If you ever have questions or are concerned you may have been victimized by fraud, please contact us – after all, we exist to serve you!
There are some “habits” you can adopt to protect yourself & your accounts from scammers.
Fraud Prevention Tips
Scammers are often crafty, but they’re not very creative. They tend to use the same general methods to scam people. Know how to identify their methods & what to do if you’ve been victimized.
Be aware of scams in your area, or scams that are being implemented on a national level.
Security Tools to Assist You
We offer a variety of free tools to assist you in monitoring and securing your account information. You can choose from simple methods to very complex – but we do recommend you take advantage of them.
Report a Lost or Stolen Card
To report a lost or stolen MEMBERS1st card, please call:
Debit Card: During regular business hours, call the credit union at 800-245-6199. After hours, please call 800-325-3678.
Credit Card: Please call 1-800-600-5249 and select option 1, then option 3.