Our Locations

Update as of 9/10/20 at 8:50 AM

We sincerely thank you for your patience as we work to restore services to all of our branches!

Power and internet services have yet to be restored at several of our branches and have been intermittent at others. Because of both of these challenges, we continue to operate as best we are able given the resources available.

  • Marshalltown Main & JBS, Iowa Falls, Ames, Boone, Eldora and Traer: OPEN & all services are fully restored
  • Marshalltown Center Street: CLOSED until further notice.

 


 

Join MEMBERS1st!

  • Main Number: 1-800-245-6199 (toll-free)
  • General Email: info@members1st.com
  • CU*Talk Telephone Banking: 1-800-483-4692
  • Text Banking: 46247
  • Bill Pay Support: (833) 257-4966 from 6:00 a.m. to 1:00 a.m. CST Monday-Friday.
    You also have the option to online-chat with a bill pay expert while logged-in to the bill pay site.
  • Lost/stolen debit card: During regular business hours, call the credit union at 800-245-6199. After hours, please call 800-325-3678.
  • Privileged ATM Locator

Note: This page does not display well in Internet Explorer – please use another browser. When using a mobile device, please view this page landscape (wide screen).

MAIN OFFICE

Main office building

910 South 12th Avenue, PO Box 777
Marshalltown, IA 50158
Map for Main Office

(641) 752-1582 (local)
(800) 245-6199 (toll-free)
Fax: (641) 752-1514

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday

Drive-up Hours:
8:00am-5:30pm M-F
Closed on Saturday & Sunday

»Safe deposit boxes available.

AMES BRANCH

Ames Branch building

423 Main St.
PO Box 807
Ames, IA 50010
Map for Ames Office

(515) 232-0085 (local)
(800) 245-6199 (toll-free)
Fax: (515) 232-5672

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
9am-1pm on Saturday
Closed on Sunday

Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday

BOONE BRANCH

Boone Branch building

1021 S. Marshall St.
Boone, IA 50036

Map for Boone Office

(515) 432-1062
(800) 245-6199 (toll-free)
Fax: (515) 432-1024

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
9am-1pm on Saturday
Closed on Sunday

Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday

Privileged Status ATM
• 24/7
• Accepts deposits

»Safe deposit boxes available.

ELDORA BRANCH

Eldora East Branch building

604 Edgington Ave.
Eldora, Iowa 50627

Map for Eldora Office

(641) 939-7604
FAX: (641) 939-7607

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday

IOWA FALLS BRANCH

Iowa Falls Branch building

1815 Washington Ave.
Iowa Falls, IA 50126

Map for Iowa Falls Office

(641) 648-2331
(800) 245-6199 (toll-free)
Fax: (641) 648-2669

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
9am-1pm on Saturday
Closed on Sunday

Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday

NOTE: The ATM as this location was removed as of 9/15/20.

MARSHALLTOWN BRANCH

Marshalltown Branch building

1724 South Center St.
Marshalltown, IA 50158
Map for Marshalltown Branch

(641) 844-1016
(800) 245-6199 (toll-free)
Fax: (641) 844-1371

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
9am-1pm on Saturday
Closed on Sunday

Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday

Privileged Status ATM
• 24/7
• Accepts deposits

»Safe deposit boxes available.

MARSHALLTOWN JBS BRANCH

JBS branch location

Note: This branch can only be accessed by employees of JBS Swift & Co.

402 N 10th Ave.
Marshalltown, IA 50158

(800) 245-6199 (toll-free)
Fax: (641) 753-1218

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday

Privileged Status ATM

TRAER BRANCH

Traer Branch building

600 2nd St.
Traer, IA 50675

Map for Traer Office

800-245-6199 (toll free)
Fax: (319) 478-2076

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday