- Main Number: 1-800-245-6199 (toll-free)
- General Email: info@members1st.com
- CU*Talk Telephone Banking: 1-800-483-4692
- Text Banking: 46247
- Bill Pay Support: (833) 257-4966 from 6:00 a.m. to 1:00 a.m. CST Monday-Friday.
You also have the option to online-chat with a bill pay expert while logged-in to the bill pay site. - Lost/stolen debit card: During regular business hours, call the credit union at 800-245-6199. After hours, please call 800-325-3678.
- Privileged Status (surcharge-free) ATM Locations
- Routing Transit Number: 273975331
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VIRTUALLY ANYWHERE
Hours:
9:00am-5:00pm M-F
Member Service Agents
Lending Agents
Services:
- Open a new account
- Ask questions
- Get financial advice
- Apply for or service a loan
- Complete account transactions
- Open business & investment accounts
MAIN OFFICE – MARSHALLTOWN
Send mail to:
PO Box 777
Marshalltown, IA 50158-0777
Visit Us:
910 South 12th Avenue,
Marshalltown, IA 50158
Map for Main Office
(641) 752-1582 (local)
(800) 245-6199 (toll-free)
Fax: (641) 752-1514
Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday
Drive-up Hours:
8:00am-5:30pm M-F
Closed on Saturday & Sunday
Services:
»Safe deposit boxes
»Night drop
AMES BRANCH
Send mail to:
PO Box 807
Ames, IA 50010-0807
Map for Ames Office
Visit Us:
423 Main St.
Ames, IA 50010
Map for Ames Office
(515) 232-0085 (local)
(800) 245-6199 (toll-free)
Fax: (515) 232-5672
Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday
Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday
Services:
»Night drop
»Coin counting
BOONE BRANCH
1021 S. Marshall St.
Boone, IA 50036
(515) 432-1062
(800) 245-6199 (toll-free)
Fax: (515) 432-1024
Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday
Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday
Privileged Status (surcharge-free) ATM
• 24/7
• Accepts deposits
Services:
»Safe deposit boxes
»Night drop
»Coin counting
ELDORA BRANCH
| TEMPORARY OFFICE LOCATION:
1128 Edgington Ave, Eldora, IA, 50627, east of the movie theater and west of the American Family Insurance building. |
(641) 939-7604
FAX: (641) 939-7607
Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday
Services:
»Night drop
»Coin counting
IOWA FALLS BRANCH
1815 Washington Ave.
Iowa Falls, IA 50126
(641) 648-2331
(800) 245-6199 (toll-free)
Fax: (641) 648-2669
Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday
Drive-up Hours:
8:00am-5:00pm M-F
9am-1pm on Saturday
Closed daily from 1-2
Closed on Sunday
Services:
»Night drop
»Coin counting
NOTE: The ATM at this location was removed as of 9/15/20.
MARSHALLTOWN BRANCH
1724 South Center St.
Marshalltown, IA 50158
Map for Marshalltown Branch
(641) 844-1016
(800) 245-6199 (toll-free)
Fax: (641) 844-1371
Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday
Privileged Status (surcharge-free) ATM
• 24/7
• Accepts deposits
Services:
»Safe deposit boxes
»Night drop
»Coin counting
MARSHALLTOWN JBS BRANCH
Note: This branch can only be accessed by employees of JBS Swift & Co.
402 N 10th Ave.
Marshalltown, IA 50158
(800) 245-6199 (toll-free)
Fax: (641) 753-1218
Lobby Hours:
8:00am-5:00pm M
7:00am-4:00pm T
9:30am-5:00pm on W
9:00am-6:00pm Th
8:00am-5:00pm F
Closed on Saturday & Sunday
Privileged Status (surcharge-free) ATM
TRAER BRANCH
503 2nd St., – Includes Night Drop
Traer, IA 50675
800-245-6199 (toll free)
Fax: (319) 478-2076
Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday
Services:
»Night drop