Locations & Hours

 

Join MEMBERS1st!

  • Main Number: 1-800-245-6199 (toll-free)
  • General Email: info@members1st.com
  • CU*Talk Telephone Banking: 1-800-483-4692
  • Text Banking: 46247
  • Bill Pay Support: (833) 257-4966 from 6:00 a.m. to 1:00 a.m. CST Monday-Friday.
    You also have the option to online-chat with a bill pay expert while logged-in to the bill pay site.
  • Lost/stolen debit card: During regular business hours, call the credit union at 800-245-6199. After hours, please call 800-325-3678.
  • Privileged Status (surcharge-free) ATM Locations
  • Routing Transit Number: 273975331

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VIRTUALLY ANYWHERE

Video chat with us

Video Banking

Hours:
9:00am-5:00pm M-F
Member Service Agents
Lending Agents

Services:

  • Open a new account
  • Ask questions
  • Get financial advice
  • Apply for or service a loan
  • Complete account transactions
  • Open business & investment accounts

MAIN OFFICE – MARSHALLTOWN

Main office building

Send mail to:
PO Box 777
Marshalltown, IA 50158-0777

Visit Us:
910 South 12th Avenue,
Marshalltown, IA 50158
Map for Main Office

(641) 752-1582 (local)
(800) 245-6199 (toll-free)
Fax: (641) 752-1514

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday

Drive-up Hours:
8:00am-5:30pm M-F
Closed on Saturday & Sunday

Services:
»Safe deposit boxes
»Night drop

AMES BRANCH

Ames Branch building

Send mail to:
PO Box 807
Ames, IA 50010-0807
Map for Ames Office

Visit Us:
423 Main St.
Ames, IA 50010
Map for Ames Office

(515) 232-0085 (local)
(800) 245-6199 (toll-free)
Fax: (515) 232-5672

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday

Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday

Services:
»Night drop
»Coin counting

BOONE BRANCH

Boone Branch building

1021 S. Marshall St.
Boone, IA 50036

Map for Boone Office

(515) 432-1062
(800) 245-6199 (toll-free)
Fax: (515) 432-1024

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed on Saturday & Sunday

Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday

Privileged Status (surcharge-free) ATM

• 24/7
• Accepts deposits

Services:
»Safe deposit boxes
»Night drop
»Coin counting

ELDORA BRANCH

Image of temporary Eldora Branch

TEMPORARY OFFICE LOCATION:

1128 Edgington Ave, Eldora, IA, 50627, east of the movie theater and west of the American Family Insurance building.

(641) 939-7604
FAX: (641) 939-7607

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday

Services:
»Night drop
»Coin counting

IOWA FALLS BRANCH

Iowa Falls Branch

1815 Washington Ave.
Iowa Falls, IA 50126

Map for Iowa Falls Office

(641) 648-2331
(800) 245-6199 (toll-free)
Fax: (641) 648-2669

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday

Drive-up Hours:
8:00am-5:00pm M-F
9am-1pm on Saturday
Closed daily from 1-2
Closed on Sunday

Services:
»Night drop
»Coin counting

NOTE: The ATM at this location was removed as of 9/15/20.

MARSHALLTOWN BRANCH

Marshalltown Branch building

1724 South Center St.
Marshalltown, IA 50158
Map for Marshalltown Branch

(641) 844-1016
(800) 245-6199 (toll-free)
Fax: (641) 844-1371

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2

Drive-up Hours:
8:00am-5:30pm M-F
9am-1pm on Saturday
Closed on Sunday

Privileged Status (surcharge-free) ATM

• 24/7
• Accepts deposits

Services:
»Safe deposit boxes
»Night drop
»Coin counting

MARSHALLTOWN JBS BRANCH

JBS branch location

Note: This branch can only be accessed by employees of JBS Swift & Co.

402 N 10th Ave.
Marshalltown, IA 50158

(800) 245-6199 (toll-free)
Fax: (641) 753-1218

Lobby Hours:

8:00am-5:00pm M
7:00am-4:00pm T
9:30am-5:00pm on W
9:00am-6:00pm Th
8:00am-5:00pm F
Closed on Saturday & Sunday

 

Privileged Status (surcharge-free) ATM

TRAER BRANCH


 

503 2nd St.,  Includes Night Drop
Traer, IA 50675

Map for Traer Office

800-245-6199 (toll free)
Fax: (319) 478-2076

Lobby Hours:
9:00am-5:00pm M, T, Th & F
9:30am-5:00pm on Wednesday
Closed daily from 1-2
Closed on Saturday & Sunday

Services:
»Night drop