Privacy

FACTS: WHAT DOES MEMBERS1ST COMMUNITY CREDIT UNION (M1CCU) DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What? 

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account transactions
  • payment history and account balances
  • credit history and checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons MEMBERS1st Community Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes M1CCU share?Can you limit this sharing?
For our everyday business purposes —
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
For our marketing purposes —
to offer our products and services to you
YesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes —
information about your transactions and experiences
NoWe don’t share
For our affiliates’ everyday business purposes —
information about your creditworthiness
NoWe don’t share
For our affiliates to market to youNoWe don’t share
For nonaffiliates to market to youNoWe don’t share

Questions? Call 1-800-245-6199

Who we are
Who is providing this notice?MEMBERS1st Community Credit Union
What we do
How does M1CCU protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does M1CCU collect my personal information?We collect your personal information, for example, when you
  • open an account or use your credit or debit card
  • apply for a loan or give us your contact information
  • make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
  • M1CCU does not share with our affiliates.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
  • M1CCU does not share with nonaffiliates so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include credit card companies and insurance companies.

Effective Date:   6/15/23

BIOMETRIC INFORMATION PRIVACY POLICY AND CONSENT

Scope and Overview

This policy outlines how MEMBERS1st Community Credit Union, its vendors, and/or the licensor of the MEMBERS1st Community Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.

Biometric Data Defined

As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.”  “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.

Disclosure and Authorization Policy

To the extent that MEMBERS1st Community Credit Union, its vendors, and/or the licensor of the MEMBERS1st Community Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, MEMBERS1st Community Credit Union must first:

Inform each consumer that MEMBERS1st Community Credit Union, its vendors, and/or the licensor of the MEMBERS1st Community Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the MEMBERS1st Community Credit Union is providing such biometric data to its vendors and the licensor of the MEMBERS1st Community Credit Union’s consumer verification software;

Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and

Receive consent by the consumer authorizing MEMBERS1st Community Credit Union, its vendors, and/or MEMBERS1st Community Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the MEMBERS1st Community Credit Union, and for MEMBERS1st Community  Credit Union to provide such biometric data to its vendors and the licensor of the MEMBERS1st Community  Credit Union’s consumer verification software.

MEMBERS1st Community Credit Union, its vendors, and/or the licensor of the MEMBERS1st Community Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the MEMBERS1st Community Credit Union’s vendors and the licensor of the MEMBERS1st Community Credit Union’s consumer verification software may be paid for products or services used by MEMBERS1st Community Credit Union that utilize such biometric data.

This policy is intended to comply with all federal, state, and local laws.

Purpose for the Collection of Biometric Data

MEMBERS1st Community Credit Union, its vendors, and/or the licensor of MEMBERS1st Community Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.

Disclosure

MEMBERS1st Community Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the MEMBERS1st Community Credit Union’s consumer verification software providing products and services using biometric data without/unless:

First obtaining consumer consent to such disclosure or dissemination;

The disclosed data completes a financial transaction requested or authorized by the consumer;

Disclosure is required by law or ordinance; or

Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.

Security

MEMBERS1st Community Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which MEMBERS1st Community  Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.

Retention

MEMBERS1st Community Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of MEMBERS1st Community Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:

The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;

Request of consumer to destroy the biometric data; or

Within 30 days of consumer’s provisioning of biometric data.

Contact Information

If you have any questions about our use, storage, or security of your biometric data you can contact us at: info@members1st.com/.

BIOMETRIC INFORMATION CONSUMER CONSENT

As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by MEMBERS1st Community Credit Union, its vendors, and/or the licensor of the MEMBERS1st Community Credit Union’s consumer verification software.  I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning the MEMBERS1st Community Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.