Contact Us

MEMBERS1st Team

Call or text: (800) 245-6199
General Email: 
info@members1st.com
Find a location or schedule an appointment
Mailing Addresses:
PO Box 777, Marshalltown, IA 50158-0777
PO Box 807, Ames, IA 50010-0807

Services & Product Support

After-Hours Card Concerns: Call (833) 400-0498
CU*Talk Telephone Banking: 1-800-483-4692
Text Banking: 46247
Bill Pay Support: 833-257-4966

Fax

Loan Servicing: 641-732-2840 (Insurance, Protections, Warranties)
Contact Center: 641-732-2342 (Authorizations, Loan Payoffs)
Collections: 515-425-4151


Have a question for us or need more information about one of our financial services?

Please complete our form & one of our team members will contact you.

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Due to the winter storm, MEMBERS1st is closed Sat, Nov 29 for everyone's safety. Online banking and mobile app services remain available 24/7.
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