Card processor service issue

2/14/2025 Update: Our third-party card processor has postponed the posting of delayed card transactions to Tuesday, February 18.


2/13/2025 Update: We have been informed that our third-party card processor will be posting more delayed card transactions on Friday, February 14. This may affect members that had successful card transactions in mid-January that have not yet been posted to their accounts.

To verify transactions, or to confirm your current balance, please utilize online banking or contact the credit union at 800-245-6199.

We deeply apologize for the inconvenience this issue has caused our membership.


2/5/2025 Update: As of Tuesday, February 4, our third-party card processor posted the majority of delayed card transactions from January 19-23 to accounts.

There may be additional delayed transactions that have not yet been posted. To verify transactions, or to confirm your current balance, please utilize online banking or contact the credit union at 800-245-6199.


2/4/2025 Update: Delayed card transaction postings have started taking place this morning.


2/3/2025 Update: Our third-party card processor resolved the underlying issue preventing card transactions from posting. They plan to post delayed card transactions beginning tomorrow, February 4th, 2025. Transactions will be posted to accounts in the order they are received from the card processor.


1/29/2025 – Our third-party card processor continues to experience a technical issue preventing card transactions from posting. This outage is impacting multiple financial institutions across the United States. This issue with our card processor is not related to the card issuer (VISA). Outstanding transactions will post to accounts as soon as the issue is resolved, so please be aware of spending taking place.

We apologize for the inconvenience this issue is causing. We are doing everything we can to resolve this issue as soon as possible and will provide updates as information becomes available.

We will be closed Monday, February 17 in observance of President's Day.

Delayed card transaction postings have started taking place. Information updated 2/14/2025. Learn more

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